Private Technical Knowledge & Training Assistant
A private web portal where your team logs in, asks questions in normal language, and gets fast, source-backed answers from your manuals, SOPs, training files, warranty rules, service bulletins, and internal procedures.
Ask your company knowledge base
Search manuals, SOPs, service bulletins, training files, and internal procedures
Role-based access
Show the right knowledge to the right team.
Source references
Answers are grounded in actual company files.
Managed monthly
Documents, tuning, and support stay up to date.
Most businesses do not lack information. They lack fast access to trusted information.
Documents exist, but teams still waste time searching, interrupting senior staff, using outdated information, or guessing when the answer should already be available in seconds.
Scattered technical knowledge
Manuals, training decks, service procedures, and warranty rules are often spread across laptops, folders, email threads, or shared drives.
Repeated internal interruptions
Supervisors, trainers, and experienced technicians lose time answering the same questions repeatedly instead of focusing on higher-value work.
Slow staff ramp-up
Without a structured internal answer system, new team members need longer to become confident and productive.
Inconsistent answers and risk
When people rely on memory instead of source documents, answer quality drops and operational consistency suffers.
A private website your staff log into and use like an internal company assistant
M&H builds a private web-based knowledge portal for your company. Your team signs in, asks questions, and gets fast, source-backed answers from approved documents only. Access can be grouped by department, function, or permission level.
We collect and structure your knowledge
Manuals, SOPs, training files, product documents, internal instructions, and service bulletins.
We assign access by team or role
Different users can be limited to the knowledge libraries relevant to their job function.
We deploy the private portal
Your staff log in through a browser and use the assistant through a clean chat-style interface.
We manage it monthly
We support updates, document changes, answer-quality tuning, and ongoing service improvements.
Choose the level of structure, access control, and support that fits your operation
Public pricing is not shown. Scope and proposal are tailored to your document volume, user count, departments, and support requirements.
Best for first rollout
Ideal for a single department, small branch, or initial proof-of-value deployment.
- Private company workspace
- Core document indexing
- Basic user login access
- Department-level visibility
- Managed monthly support
- Ideal for pilot testing and internal adoption
Best for growing operations
Designed for multi-team use where staff need cleaner structure, stronger permissions, and broader document coverage.
- Everything in Starter Pilot
- Multi-department libraries
- Role-based access structure
- Technician / service / sales modes
- More advanced document organization
- Priority monthly tuning and support
Best for complex environments
Built for larger operations that require tighter access control, more users, and broader internal knowledge coverage.
- Everything in Professional
- Broader user and department structure
- Advanced permission layers
- Custom knowledge architecture
- Enterprise-style onboarding support
- Higher-touch monthly service management
What your business actually gains
This is not sold as AI hype. It is sold as faster access to knowledge, less wasted time, more consistent internal answers, and a stronger operational backbone.
Faster onboarding
New staff can ask questions and get approved answers without constantly waiting for a trainer or senior technician.
Less interruption
Managers and experienced staff spend less time answering repeated internal questions.
More consistency
Answers are grounded in real source material instead of memory, assumptions, or outdated documents.
Knowledge stays usable
Important information trapped inside PDFs and folders becomes practical and searchable in daily work.
Common questions
Want to explore what this could look like for your business?
We can review your current knowledge flow, understand where time is being lost, and propose the right portal structure, access model, and service tier for your team.