Customer Knowledge Visit

M&H Group visits Mercedes-Benz Thailand for SmartWall and Smart Repair knowledge

M&H Group visited Mercedes-Benz (Thailand) Ltd. on 27 May 2026 to share SmartWall, Smart Repair, and windscreen repair knowledge for faster, value-added service-center workflow.

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Customer knowledge visit

Smart Repair and Refinish Technology for modern service-center workflow.

M&H Group visited Mercedes-Benz (Thailand) Ltd. on 27 May 2026 to share practical knowledge around SmartWall, Smart Repair, and Refinish Technology for modern service-center operations.

One key focus was HBC-System SmartWall, a fast localized paint-repair route that can help reduce repair time from several days to only a few hours when the repair type, workspace, and workflow are suitable.

The visit also covered windscreen repair as a practical service route that can help a service center add value per vehicle, reduce outsourced work, and build a clearer customer offer.

The message was not only about equipment. M&H Group supports the full route: system selection, operator training, setup planning, and the business model required to turn Smart Repair into daily capability.

Thank you to Mercedes-Benz Thailand for the opportunity to share this knowledge and discuss how Smart Repair can continue to develop in Thailand.

Smart Repair knowledge

M&H Group shared practical Smart Repair and Refinish Technology for service-center use.

SmartWall paint flow

SmartWall was presented as a faster localized paint-repair route when the repair type and workflow are suitable.

More value per vehicle

Windscreen repair and localized Smart Repair were reviewed as ways to keep more value-added work inside the service operation.

System, training, business route

The conversation connected equipment with operator training, setup planning, and the business model behind Smart Repair.

Visit gallery

Photos from the Mercedes-Benz Thailand Smart Repair visit

These 8 photos show the M&H Group visit focused on Smart Repair, SmartWall, windscreen repair, training, and service-center workflow.

M&H Group SmartWall presentation during the Mercedes-Benz Thailand visit — M&H Group presented SmartWall and localized Smart Repair workflow to the Mercedes-Benz Thailand team.

Hands-on windscreen repair discussion with the Mercedes-Benz Thailand service team — The workshop session reviewed practical windscreen repair technique and operator handling.

M&H Group and Mercedes-Benz Thailand team reviewing windscreen repair workflow — The team reviewed windscreen repair as part of a broader Smart Repair service capability.

Windscreen repair process discussion during the Mercedes-Benz Thailand visit — The discussion connected repair process, tooling, and technician confidence for daily service work.

Hands-on windscreen repair workflow review at Mercedes-Benz Thailand — The hands-on review showed how repair technique, materials, and process control matter in windscreen repair.

Mercedes-Benz Thailand service team discussing Smart Repair workflow with M&H Group — The visit created a practical discussion around service workflow, repair routes, and workshop readiness.

M&H Group explaining Smart Repair tooling and service planning to Mercedes-Benz Thailand — M&H Group connected practical tool use with operator training and service planning.

Classroom session introducing SmartWall workflow before workshop demonstration — The classroom session introduced SmartWall workflow before the practical workshop discussion.

What the visit covered

Repair routes that connect equipment, training, workflow, and service value.

How SmartWall can support faster localized paint repair when the workflow is suitable
Where windscreen repair and localized Smart Repair can add value for service-center customers
Why equipment selection should be connected to operator training, setup, and the service business model
How M&H Group helps customers turn product discussions into practical Smart Repair capability

Discuss the right repair route

Want to review Smart Repair capability for your workshop?

Contact M&H Group to discuss SmartWall, wheel repair, windscreen repair, training, setup planning, and the right next step for your workshop.

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